Our Process

Following a strict methodology for communication and discovery processes, we are able to identify the needs of clients and build proper multi-year solutions.

The Call
Discovery Period
Walking Tour
The Proposal
Implementation
On-Going Client Care
When someone takes the time to contact us, we make sure to listen. The first call from a potential client is the opportunity to actively listen to their needs and gather as much critical information as possible. This will be used to build a more detailed custom proposal at a later date.
The discovery period is crucial for building a proposal and caring relationship with our clients. We begin with a physical property inspection. Our team meets on site and goes over all the components of the building(s), infrastructure elements, condition of the grounds, equipment and systems. This process also includes the use of a drone to photograph and film all roof areas. If financial statements are available, our team will use the information to better build a proposal.
This is the time for potential clients to accompany us on a property tour where we itemize and showcase the discovery period findings. It is imperative for property owners and directors to view their assets from our point of view. This is also an opportunity for historical and personal issues to come to light.
With all the information gathered from the above steps, our team can build a property specific proposal. Multiple options based on different budget strategies, project planning and future initiatives are outlined under 3, 5 and 7 year plans. Using this method will give property owners and directors the ability to make sound decisions for their members and tenants.
With the proposal approved, our team wastes no time in implementing the particulars. We work with all current stakeholders and contractors to setup and manage communication and operational protocols. From here, our clients can expect to receive routine and real-time updates pertaining to all aspects of their property. We take special attention to integrate and train all stakeholders into our Client Care Portal where all communication, property files and project information is stored.
With all protocols and strategies implemented, we use our very own proprietary Client Care Portal as a hub for all communications, document archiving, stakeholder requests, project files and tasks, expense approvals and event tracking. Clients can enjoy 24/7 access to all their property documents and manager via the CCP.

Interested in our services? How about starting the process with a RFP?

Submit an RFP Today

If you have been thinking about the future of your property and would like to discuss the potential, let us prepare a proposal for you. Following the basic steps listed, we will walk you through the process and build a custom plan. It will address all the elements and aspects of your property and take into consideration your goals.

We have the experience and proven track record of controlling expenses, maximizing profits and building relationships with tenants and residents. Let us show you what we can do.

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What Our Clients Are Saying

  • I have worked in property related services for over 30 years and I value the honest, dependable and reliable property management services Spearhead Property Management brings to the industry. It is important in our day and age that we have people with fresh innovative ideas and directions. I would highly recommend Spearhead Property Management Ltd.

    TDA Property Services Inc Contractor

  • Very knowledgable and superb expertise. Great experience for myself and all my tenants. The online access to revenue and expense sheets is very convenient and updated in real time. I have no problem recommending Spearhead Property Management to anyone looking for great service and results.

    Joseph B. Property Owner

  • Spearhead Property Management has proven to be a great asset to me in the managing of my real estate portfolio. They are always on top of every aspect associated with the daily activities of my sites, and up-to-date on building codes and other legislation. I currently own 3 industrial buildings in the Pearson Airport area. Because of SPM, I am anxious to purchase more. Make the right decision – call Spearhead Property Management.

    Adam D. Property Owner

  • I currently own 2 industrial properties in Brampton. Spearhead Property Management has managed them both for the past year and I have no hesitation to renew the contract indefinitely. They are very knowledgeable and client care is at the top of their priorities.

    Victor S. Property Owner

  • Spearhead Property Management has given my 2 buildings a competitive edge by lowering expenses and keeping the TMI rate lower than similar buildings in my area. Their online client care system is great, and allows me to keep track of the revenue and expenses. I highly recommend Spearhead Property Management.

    Chris P Property Owner

  • Spearhead Property Management took over the management contract for my 3 buildings just over a year ago. After preparing my 2012 year end financials, I was very happy with the results SPM managed to produce. Rental rates were up, expenses were lower, AND some critical repairs I didn’t know needed to be done were made that ended up saving me even more money. I am very happy with SPM and the staff. Much better than the last company and doing things myself. Give them a shot, you will not be disappointed.

    Claudio S. Property Owner

  • I hired Spearhead Property Management in late 2011. Within a short period, my expenses were under control and we put funds toward value added repairs and remedies. After an appraisal this year (2013) we found that my property gained significantly in value noting the increase in rental income and the repairs that were made. I would highly recommend Spearhead Property Management.

    D. Goodyear Property Owner

  • The staff at Spearhead has been very helpful and thorough in the managing my property. I like the online access I have to all my records and documents. I can see all the invoices, statements, and memos all in one place. Much better service than I have had in the past. I have recommended Spearhead Property management to all my contacts. Thank you for your services.

    David G. Property Owner

  • It has been two years since I hired SPM to manage two properties. My experience has been great. I have had no issues with late time calls or emergencies. SPM has been on top of everything and it shows in the financial results. Two fully leased buildings and looking for a third. Don’t wait, call Spearhead Property Management and you will be grateful that you did.

    C. Wilson Property Owner

  • Just over one year with Spearhead Property Management taking care of my property in Mississauga. It’s been a great experience. Looking forward to another year without any worries and late calls.

    J. Vongril Property Owner

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Reading Now: Gospel of John (Text) (Video)  &  The Gospel According to John (Study and Commentary), by D A Carson.

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