ADMINISTRATIVE SERVICES
"Always render more and better service than is expected of you, no matter what your task may be."
- Og Mandino
Communications
With 24/7 support through telephone, email and our client care portal, you can always reach us and rest assured that will be ready when you are.
Meetings
While emails and calls are very convenient, they sometimes lack the necessary ability for all stack-holders to full convey their needs. We strive to meet our clients on their terms and timeline. Meetings are essential for some legal requirements and maintaining fiduciary relationships with our clients.
Forms and Contracts
All forms pertaining to your property are reviewed and maintained by our team. We have created several templates for almost all scenarios including leasing, resident/tenant data, by-laws, rentals and various other property specific scenarios.
Document Management
We document everything – calls, meetings, email streams, inspections, maintenance requests, repairs, on the record and off the record conversations etc. We like to be prepared and informed just as our clients expect to be.
Banking
Having a preferred vendor status with a few institutions allows us to pass the savings onto our clients. These opportunities include free EFT programs and GIC rates higher than posted. Call us today for more info.
Status Certificates
Required for financing and selling/buying a condo, status certificates include pertinent information about the individual unit. We offer standard and expedited services to accommodate your timeline.
PROPERTY MAINTENANCE
"A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large."
- Henry Ford
Routine Inspections
We like to be proactive – this means your property is inspective routinely and thoroughly every five days. Where needed, we increase this schedule depending on property requirements.
Quotes
When repairs and replacements are required, our team reaches out to our database of verified contractors and vendors to get our clients multiple options to consider. We work with the contractors to produce the best possible pricing and work results, saving our clients money and potential future issues.
Emergency Response
Sometimes, issues arise that are unforeseen and acts of destructive weather. We have contractors on standby specifically coordinated for emergency responses. With these arrangements, we are able to address emergency issues in a quick and cost-effective manner.
Maintenance Records
All inspection and maintenance reports are scanned, filed and uploaded within our secure physical storage and online databases. With proper naming conventions, we can find anything quickly. Plus, our clients have access to all these documents through the client care portal.
Contractors
We have worked with some amazing companies and individuals over the years. Along the way, we have been able to secure portfolio discounts and warranties programs. This allows us to save our clients money and ensure quality work. Also, planning projects and budgeting is made more easy with accurate quoting.
Specialized Trades
Most properties have similar elements. However, this is not the case when considering the industrial markets. Each building has its own set of challenges and elements geared specifically to the tenants within. We have been able to build relationships with personnel that are able to address specialized needs and custom applications.
FINANCIAL SERVICES
"For where your treasure is, there will your heart be also."
- Luke 12:34
Accounting Duties
Our in-house accounting team is responsible for the preparation of monthly reports, statements and budget recommendations. Our managers are briefed on the contents and are made ready to present the findings to the client. Auditing services are also available.
Business Plans
Nothing can be more important than the preparation of a comprehensive business plan when proposing services to any site. Our detailed plans include all findings from an in-depth discovery period completed by specific personnel to cover all aspects of a property – financially and physically.
Online Payment Processing
From condominium fees to services invoices, we are able to facilitate online payment processing for clients directly to their bank account. This ability helps when clients seek flexibility to pay dues and fees. This is all completed using a secure and private system available any time.
Collections
We’d like to think that everyone will pay their fees on-time and in full. However, this is not always the case. In these situations, we have personnel specifically trained to address the issue.
Investment Opportunities
With our preferred vendor status at multiple financial institutions and industry leading brokers, our clients enjoy higher interest rates and more attractive investment terms. From high interest GICs and savings accounts, to stocks and loans opportunities, we are able to offer our clients a diverse investment portfolio to meet their goals.
Insurance and Liability
Insurance demands and criteria increase everyday. New regulations and property changes can directly impact the scope and amount of insurance required. Our partners in the insurance industry provide us with knowledgable and professional brokers that help build a proper plan to address all your needs.
ADMINISTRATIVE SERVICES
"Always render more and better service than is expected of you, no matter what your task may be."
- Og Mandino
Communications
With 24/7 support through telephone, email and our client care portal, you can always reach us and rest assured that will be ready when you are.
Meetings
While emails and calls are very convenient, they sometimes lack the necessary ability for all stack-holders to full convey their needs. We strive to meet our clients on their terms and timeline. Meetings are essential for some legal requirements and maintaining fiduciary relationships with our clients.
Forms and Contracts
All forms pertaining to your property are reviewed and maintained by our team. We have created several templates for almost all scenarios including leasing, resident/tenant data, by-laws, rentals and various other property specific scenarios.
Document Management
We document everything – calls, meetings, email streams, inspections, maintenance requests, repairs, on the record and off the record conversations etc. We like to be prepared and informed just as our clients expect to be.
Banking
Having a preferred vendor status with a few institutions allows us to pass the savings onto our clients. These opportunities include free EFT programs and GIC rates higher than posted. Call us today for more info.
Status Certificates
Required for financing and selling/buying a condo, status certificates include pertinent information about the individual unit. We offer standard and expedited services to accommodate your timeline.
PROPERTY MAINTENANCE
"A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large."
- Henry Ford
Routine Inspections
We like to be proactive – this means your property is inspective routinely and thoroughly every five days. Where needed, we increase this schedule depending on property requirements.
Quotes
When repairs and replacements are required, our team reaches out to our database of verified contractors and vendors to get our clients multiple options to consider. We work with the contractors to produce the best possible pricing and work results, saving our clients money and potential future issues.
Emergency Response
Sometimes, issues arise that are unforeseen and acts of destructive weather. We have contractors on standby specifically coordinated for emergency responses. With these arrangements, we are able to address emergency issues in a quick and cost-effective manner.
Maintenance Records
All inspection and maintenance reports are scanned, filed and uploaded within our secure physical storage and online databases. With proper naming conventions, we can find anything quickly. Plus, our clients have access to all these documents through the client care portal.
Contractors
We have worked with some amazing companies and individuals over the years. Along the way, we have been able to secure portfolio discounts and warranties programs. This allows us to save our clients money and ensure quality work. Also, planning projects and budgeting is made more easy with accurate quoting.
Specialized Trades
Most properties have similar elements. However, this is not the case when considering the industrial markets. Each building has its own set of challenges and elements geared specifically to the tenants within. We have been able to build relationships with personnel that are able to address specialized needs and custom applications.
FINANCIAL SERVICES
"For where your treasure is, there will your heart be also."
- Luke 12:34
Accounting Duties
Our in-house accounting team is responsible for the preparation of monthly reports, statements and budget recommendations. Our managers are briefed on the contents and are made ready to present the findings to the client. Auditing services are also available.
Business Plans
Nothing can be more important than the preparation of a comprehensive business plan when proposing services to any site. Our detailed plans include all findings from an in-depth discovery period completed by specific personnel to cover all aspects of a property – financially and physically.
Online Payment Processing
From condominium fees to services invoices, we are able to facilitate online payment processing for clients directly to their bank account. This ability helps when clients seek flexibility to pay dues and fees. This is all completed using a secure and private system available any time.
Collections
We’d like to think that everyone will pay their fees on-time and in full. However, this is not always the case. In these situations, we have personnel specifically trained to address the issue.
Investment Opportunities
With our preferred vendor status at multiple financial institutions and industry leading brokers, our clients enjoy higher interest rates and more attractive investment terms. From high interest GICs and savings accounts, to stocks and loans opportunities, we are able to offer our clients a diverse investment portfolio to meet their goals.
Insurance and Liability
Insurance demands and criteria increase everyday. New regulations and property changes can directly impact the scope and amount of insurance required. Our partners in the insurance industry provide us with knowledgable and professional brokers that help build a proper plan to address all your needs.
If you like what you see so far, how about going a little further?
Submit an RFP Today
If you have been thinking about the future of your property and would like to discuss the potential, let us prepare a proposal for you. Our team will review and inspect all aspects of your property and walk you through the process to build a custom plan. The plan will highlight recommendations and solutions while taking into consideration your goals.
We have the experience and proven track record of controlling expenses, maximizing profits and building relationships with tenants and residents. Let us show you what we can do.
Take The Management Survey Today.
Here are some questions that will help you take a closer look at the services you are receiving (or not) from your current management provider. This should help you reflect on your experience and determine if changes should be made.
How does your current management provider stack up?
How does your current management provider stack up?
Take The Management Survey Today.
Here are some questions that will help you take a closer look at the services you are receiving (or not) from your current management provider. This should help you reflect on your experience and determine if changes should be made.
Reading Now: Gospel of John (Text) (Video) & The Gospel According to John (Study and Commentary), by D A Carson.